Outstanding opening rates

Add SMS to your automated processes to improve efficiency, follow up on your contacts, notify, alert, and more.

Integrate SMS to your automated processes:

Self-serviced information and documents
Collections notifications
Urgent alerts
Transactional Notifications
Marketing and sales
Self-serviced information and documents

Provide your customers with self-managed services to access information through SMS.

Collections notifications

Automate the tracking of tardy payers with automated flows that periodically check the payment status.

Urgent alerts

Deliver your most critical notifications through the most effective and fastest viewing channel.

Transactional Notifications

Send real-time transaction information.

Marketing and sales

Send coupons and custom cross-sell promotions to your customers.

Sending critical documents
Event reminders
User Experience Evaluation
Promote downloading mobile applications
Sending critical documents

Send documents in digital version even to your clients that do not have email or do not use a computer.

Event reminders

Alert your customers about their upcoming appointments, reduce absenteeism and ensure the success of your events.

User Experience Evaluation

With just one click from your  client, the platform is able to mark the response and generate a report.

Promote downloading mobile applications

Promote adoption of mobile applications with periodic reminders.

Much more than 160 characters:
SEND DOCUMENTS, FORMS, CUSTOMIZED HTML WITH IMAGES, ANIMATIONS, VIDEOS AND MORE

Rich SMS with webforms

DANAConnect allows you to send a webform via SMS that can be instantly viewed and filled online.

Rich SMS with webforms

DANAConnect allows you to send a webform via SMS that can be instantly viewed and filled online.

Rich SMS with short URL

DANAConnect automatically performs the URL trimming and assigns a specific link for each contact to be able to individually register each of the actions that occurred on the links in the final report of their communications.

Rich SMS with short URL

DANAConnect automatically performs the URL trimming and assigns a specific link for each contact to be able to individually register each of the actions that occurred on the links in the final report of their communications.

Rich SMS with dynamic attachments:

· It allows you to create and send a web page with standard HTML that is accessed directly from the SMS, which allows you to send unlimited amounts of information and optimizes your viewing.
· It allows sending documents to customers directly to their cell phones and makes the information available at any time.
· It allows sending attachments, such as invoices and account statements, to be personalized and exclusive for each client via SMS.

SMS Enriquecido con documentos adjuntos dinámicos:

· Permite crear y enviar una página web con HTML estándar que se accede directamente desde el SMS, lo que permite enviar cantidades de información ilimitadas y optimiza su visualización.
· Permite enviar documentos al cliente directamente a su celular y que la información quede disponible para que el cliente pueda consultar en cualquier momento.
· Permite que los archivos adjuntos enviados, como facturas y estados de cuenta, sean personalizados y exclusivos para cada cliente vía SMS.

Unsubscribe SMS

The customer can remove their phone number from contact lists directly from the SMS. This feature is needed to comply with certain regulations that require to send a reminder of how to unsubscribe after sending a specific amount of messages.

Unsubscribe SMS

The customer can remove their phone number from contact lists directly from the SMS. This feature is needed to comply with certain regulations that require to send a reminder of how to unsubscribe after sending a specific amount of messages.

Standard SMS with dynamic attachments

· It allows sending documents to customers directly to their cell phones and makes the information available at any time.
· It allows sending attachments, such as invoices and account statements, to be personalized and exclusive for each client via SMS.

Standard SMS with dynamic attachments

· It allows sending documents to customers directly to their cell phones and makes the information available at any time.
· It allows sending attachments, such as invoices and account statements, to be personalized and exclusive for each client via SMS.

Reach all generations through the same channel

Unless your business is targeted only to one demographic audience, communication strategies, processes, and tactical executions should normally adapt to five different generations. However, SMS is the ideal channel to reach all generations, since it works on all cellular devices available in the market today.

Automate security operations using smart cross-channel flows

Security alert alternative channel

Some examples of security flows that are left running in the background:

  • Can you confirm that you made this transaction?
  • Your temporary password is 83882704.
  • Security Alert: An unusual activity has been detected on your credit card.
  • Your transfer request # 239749846 has been scheduled.
  • Your credit card has been declined. Click here to see more information.

DANAConnect has modules to protect your company:

  • The DMARC email security module that stops phishing attacks, spoofing and BEC scams.
  • The Audit module that generates admissible reports in court.
  • The Deliverability module that monitors which internal and external elements that can affect the delivery of messages.
  • The Security dashboard that centralizes all security information..

Know more about the platform

Message delivery with DANAConnect is legally accepted in court

DANAConnect has helped its clients defend themselves in litigation

Since documents delivery with the platform meets the authentication standards to be admissible in the courts.

Present evidence in native format

Present evidence that the communications were actually transmitted and quickly resolve cases in which customers argue that they did not receive the document (account statements, disclaimers, tax documents, etc.).

Innovations for compliance

DANAConnect offers features to adapt your automations to your country’s regulations:

  • Blacklist management by channel and type of communication
  • Integration with regulatory bodies (Lists do not send)
  • Time slot control for message delivery
  • Control of maximum communications per contact

View the complete features

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