Delegate in DANAConnect the consolidation, quality, enrichment and segmentation of the data to improve customer experience and increase ROI.
We support your data quality
Modeling, cleaning, standardization, updating and enrichment of your data
- Data model customization to support all types of customers, products, and relationships between customers and agents.
- Creation of segments.
- Email validation.
- Duplicate removal.
- Unification of contacts per person.
- Database text field format and normalization
- Contact update automation.
- Contactability reports and user preferences by channel.
- Spamtraps removal.
DANAConnect implements a cyclical process that adapts to your business needs
DANAConnect helps to handle the existing challenges and harvests the benefits of high-quality data following this process:
- Data modelling and analysis