During 2020 we will continue to improve with innovations and new features:
- WhatsApp Channel Optimization
- Specialized reports
- Digital documents
- Data Quality Management
- Email Archiving
- Drag & Drop email editor
- Invoice electronic signature
- Next Best Action (NBA)
DANAConnect presents the Inbound Manager module, which allows receiving information and input through multiple channels.
The platform also begins to integrate all the technologies available in the IoT (Internet of Things) to enrich the communications-centric solutions created for business.
DANAConnect presents its first version for small and medium enterprises, taking advantage of its previous experience in large corporations, and adjusting it to be easily adopted by companies of any size.
An important telecommunications company with more than 20 million subscribers trusts DANAConnect with all its outgoing automatic communications.
The automation of the client’s life cycle was completely adjusted from the capture of the potential client to the delivery of the invoice and the recovery of lost customers.
DANAConnect expands its coverage of SMS and automated calls worldwide.
A banking institution, with more than 8 million customers, trusts DANAConnect all its outgoing automatic communications.
This client required not only marketing campaigns, but also collection notifications and delivering notifications of each transaction generated from the banking systems.
DANAConnect presents Automated Conversations.
With this new technology, the platform not only sends communications across multiple channels but also combines intelligent workflows, which are called Cross-Channel Automations.
The company launches DANAConnect to the market
A campaign management tool for large companies that combines multiple channels (email, SMS and automated calls). From the beginning, the service was designed to work from the cloud (SaaS) that was not common at that time, especially in large companies.